“Denny” as he is known to most people has been in the customer service business for over 30 years. In that time, he has basically seen it all. But he has not lost one bit of enthusiasm. He is constantly active from the moment he wakes up to the moment his head hits the pillow again. Customer satisfaction is his obsession. Not like a “constantly-wondering-if-he-turned-off-the-oven” obsession, but an “always-striving-to-do-the-best-possible-job” type of obsession. It’s a healthy obsession that 9 out of 10 psychologists would see no problem with. And although Denny is extremely busy making sure customers are completely satisfied, he always makes time for his family and community involvement. He believes in giving people a break and fixing things when they are broken. As such, he is very active in youth programs to give the underprivileged in Indianapolis a better chance to succeed.